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International Shipping
RoHS and the Finch Robot
  We have decided to stop shipping the Finch robot to countries with RoHS regulations that ban the sale of any electronics that do not comply with RoHS standards. This includes all EU countries, Norway, the UK, South Korea, Ukraine, Turkey, and the United Arab Emirates.

The Finch utilizes cadmium sulfide (CdS) photoresistors to detect light. Until recently, these photocells were exempt from RoHS regulations as no similar RoHS compliant component performed the same function. Upon a review of our supply chain, we found that this exemption had ended, and as a result, the Finch robot is no longer considered compliant with RoHS.

RoHS regulations attempt to limit the amount of six toxic materials in electronics to prevent these materials from leaching into landfills at the end of life. The cadmium in photoresistors is embedded and sealed into the part, and there is no risk of release under ordinary operation, in fact, loose photoresistors for hobby and educational use are still permitted to be sold in all RoHS countries. Apart from the two photoresistors in the Finch, all products manufactured by BirdBrain Technologies are RoHS compliant. All products, including the Finch, are also lead free.
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country. If your country is not in the dropdown menu of available countries, unfortunately we cannot ship to your country at this time.
What are my payment choices?
  During the checkout process you may choose any of our current payment options and continue to place your order. Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is automatically calculated prior to submitting your payment information.  Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you.
What is the return policy?
  Please see our Terms & Conditions for complete details regarding our return policy.